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DIGITAL MASTERCLASSES: ENGAGING CITIZENS ONLINE

DIGITAL MASTERCLASSES: ENGAGING CITIZENS ONLINE

Communication with citizens is no longer solely one-way and top-down. The opportunities given by online communication enable interactive exchanges and direct dissemination of information that overcomes geographical distances. But how can this tool be best utilised by municipal or regional communities? This workshop explores the best practices of employing digital communication to not only inform, but also engage citizens online


Moderator:

Fabrizio Colimberti, Digital Content & Outreach Expert, European Committee of the Regions, Belgium.

Speakers:

  • Ana Carrillo Pozas, Head of Inclusion, Neutrality and Privacy Service, City of Madrid, Spain.
  • Fabrizio Colimberti, Digital Content & Outreach Expert, European Committee of the Regions, Belgium.
  • Louis Daillencourt, Business Development Director, Novoville, United Kingdom.
  • Miroslav Kolárik, Social Media and Online Content Manager, Bratislava Mayor's Office, Slovakia.


I found the presentation by Louis Daillencourt particularly practical and interesting.

Novoville was founded in 2016 in response to the growing need for more participatory, accountable, transparent, efficient and inclusive local governance. We are a tech startup with a unique mission to transform the public services we all use and improve tomorrow`s government policies, making them citizen-centric. We believe that the collective intelligence that people have about the places they live in should be the starting point for any policy design.

Over 60 local authorities around Europe are currently using Novoville to improve the services they offer to citizens. As a company, we are big enough to deliver on our promises and small enough to care about our customers and users.

  • Parking apps
  • Citizens adopt a tree
  • Housing maintenance

Take a look! - https://novoville.com/blog/

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